System Availability - 2010
1. Reported Unplanned Network Service Outages that impacted service delivery
1 February 1800-1845 (45 min) |
3 February 2310-2326 (16 min) |
2. Unreported Network Outages that impacted service delivery
29 June 0838-0950 (72 min) |
|
3. Total Outage Time - to 1 January 2011
133 minutes
(Note: At 99.99% target is 50 minutes, no more than 4 outages greater than 10 minutes. At 99.9% target is 500 minutes.)